Company description
A2Z Resource Group is the one-stop solution for all service and staffing needs of your business. We have a team of highly skilled professionals who handle everything from software development to finance and accounts, BPO, and NOC support. We promise to deliver the maximum virtual assistance helping your business reach the heights of success.
Our outsourcing services will offer you the following benefits:
• You will get access to skilled and professional expertise
• Improve your services and delight your customers
• You will be able to run your business 24X7
• Staffing flexibility
• Increasing in-house efficiency
• You can focus on the core activities of your business
• Better risk management
• Give a competitive edge to your business
• Enhance customer satisfaction by improving services
• Witness overall increase in your business
1. Software Development
The expert software engineers of A2Z Resource Group work together with your internal team on your projects. Our developers work with your company until your project is completed. Our talented team of developers oversees your whole developmental project from establishing the specs to setting timescales, quality testing, and allocating workflows.
By working with A2Z Resource Group, you will get access to the top talented software engineers in the market who will help you increase your business’s performance and productivity. We develop your product from start to finish and handle every individual segment of the process for you. We offer world-class software development outsourcing services by analysing your system analysis and requirements.
2. Finance and Accounts
Hire a dedicated and skilled accountant or a financial advisor from A2Z Resource Group and enhance the profits of your company, reduce the operating costs, and establish a benchmark. We offer the complete spectrum of finance and account outsourcing services to integrate, organise, and narrow down financial data that is crucial to run a business efficiently. Our accountants ensure the perfect balance between optimising your funds and your business transactions.
• Financial Analyst
A2Z Resource Group provides professional and experienced financial analysts having a wide range of specialisations to help your business succeed in the competitive market. Our analysts are data analytics and finance experts who assist you in all financial aspects using their most cutting-edge tools and techniques.
• Bookkeepers
A2Z Resource Group Bookkeepers possess valuable experience in handling the finances of different prestigious companies for years. You can outsource all of your bookkeeping needs to us, and we will match your requirements with our professionals having the right skill sets and will ensure full-fledged data security.
• Accountant
A2Z Resource Group accountants have expertise in the latest and advanced accounting applications to ensure peace of mind and complete transparency for the business owners. By hiring remote accountants from us, you can reduce your business’s in-house infrastructure.
3. BPO
A2Z Resource Group BPO outsourcing services are tailored according to your company needs. We provide a dedicated and experienced BPO partner for your business to retain a competitive edge. Our competent BPO team helps companies to expand their business and stand out in the global marketplace. We deliver outsourcing solutions backed by a network of technology centers that meet the unique requirements of our clients, along with ensuring efficient communication for maximum customer satisfaction.
Outbound Call Center - You can rely on our outsourced outbound call center services to enhance your sales. Our experienced and well-trained agents offer 24/7 services and make a large number of calls in an hour.
Inbound Call Centre - Get access to support of competent executives who are customer-focused, goal-oriented, and have the capability to handle a large number of calls in a single day.
Helpdesk - With cutting-edge help desk software and a robust ticketing system, we address your customer issues with the utmost effectiveness.
Technical Support - At A2Z Resource Group, with the help of highly-trained tech support agents, we select the right technology for your business’s processes, needs, and budget, enhancing the efficiency of your business and reducing costs.
Webchat - We offer round the clock outsourced Webchat service that ensures your customers get replies from a physical agent whenever they face any kind of issue or send in a question.
Back Office Support Services - Our qualified back-office support professionals are adept at handling every aspect of business operations, improving the productivity of business dynamically, and meeting deadlines faster.
Email Campaigns - We offer a wide range of innovative email campaign strategies through the assistance of email marketing experts and take care of all steps from creating an impactful email campaign to observing metrics, making critical tweaks, and optimising the results.
4. NOC Support
A2Z Resource Group delivers a wide range of NOC support services for businesses and companies which require precise technical expertise. If you are searching for skilled NOC Support engineers to empower your company's IT infrastructure, A2Z Resource Group has got you covered. Our NOC support professional helps companies of all sizes in enhancing their performance and minimising expenditures.
NOC Support professionals from our end are available round the clock and solve every technical problem faced by your company. Our NOC Support engineers help business owners protect against malfunction issues and combat dangerous security threats. We ensure that all of your devices, servers, and networks are running at the full capacity, along with reducing any possibility of disruptions and downtimes.
