Company description
Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. Altitude unified customer interaction solutions leverages existing technology investments in the contact centre, adding value - without disruption.
Altitude Xperience suite, handles billions of communications daily from a wide range of businesses, such as customer service, telemarketing, debt-collection, or help desk, though several interaction channels from voice, email, social media, to mobile applications.
A robust, modular, customer interaction management software platform that handles all interactions and unifies all touch points throughout the organisation in an open, platform-independent solution. With over 1100 live installations in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. With a 20-year plus track record of industry recognition and has over 50 awards for innovation and tangible results with customers in key markets worldwide such as best dialing solution to best agent desktop. Altitude Software is listed in Gartner’s Magic Quadrant for Contact Centre Infrastructure since 2000.
