Chard 142 Shepherds Bush road
Shocking experience
Couple of professionals with one kid, flat rented on now 16 with snagging list and carpet replacement agreed, entry date early jan. Entry date postponed twice to end of Jan because the Agency was late with the works -after two months!-. Upon entrance flat completely dirty, none of the broken items had been fixed, no fire alarm, flooring incomplete and last but not least no heating working and no hot water. Agency and landlady completely unsupportive not answering to phone calls or emails and declining management responsibilities. My wife was pregnant and die to deliver and I had to pay for Airbnb temporary accommodation, take time off from work plus lot of distress. Currently still items broken and no fixed, compensation firstly offered then withdrawn. solicitors to be involved on the basis of breach of tendency agreement and house disrepair.
