If there was a lower score than one star, I would give it!!
I unfortunately had the misfortune of hiring Dave Owen the owner of D2 Joinery mid summer last year (2011), I wanted a bespoke stairs made out of hard wood and a custom hardwood study. I contacted D2, they seemed to have a good website, some of their previous work looked very high standard, so I made the call and Dave Owen came to my property to measure up so that he may go away and provide me with drawings and a price. Dave was on time for the meeting which I thought was a good sign. We went through what I wanted and I was overly particular having been caught out by builders and tradesman in the past. I wanted to leave to room for interpretation. Dave came back to me within a few days with a price and some drawings, the price was good, the drawings professional so far all the boxes were ticked.
It was only when Dave was suppose to start the work that the problems started to creep in. At first I was flexible. He called and couldnt start for two weeks over the agreed start date, I was ok about this. Two weeks past, he called on the monday he was meant to start and delayed another week. To cut a long story short, because trust me! THIS IS A LONG STORY! 6 months later we still had no stairs in, I had repeatedly caught Dave out for lying to me. I made notes about everything, He blatantly lied to be on three occasions and I called him on it! he had no excuse!!I Id paid Dave £1700 deposit for the stairs and the study, the stairs price was around £1600 and the study some thousands more. I was ok about the price but Dave basically told me that he had purchased £3700 of materials which was ALL the materials for the job, it turned out he later admitted he had purchased only 1700 of materials with my deposit.
Two weeks before Christmas and still there was a gaping hole on the landing, totally unsafe for my children to use the gallery and I had to get my friends to come and help Dave lift the stairs into place!! So bad was the fit that it has gaps and bend all over it.
My study was emptied for the new study to be fitted, I have been forced to just dump everything back in that room now and im working in a complete mess due to not hearing from Dave since Christmas. I refused to pay him further until the jobs were complete, he wants cash up front. THE GUY IS A JOKE!!!!!!! PATHETIC!!!!!!!!!!
DO NOT HIRE THIS GUY!!!!!!!!!!!!!!!!!!!!!
