Company description
Fusion BPO Services INC is a multinational BPO company. Fusion BPO always assures in offering the highest level of efficiency. The services provided by the company are outbound and inbound call centres, tech support services and back-office services to name a few.
The company has been operating with over 6000 employees in 8 countries spread across 16 locations for over 30 years. Their clients are of great renowned and span over the travel, hospitality, healthcare, finance, e-commerce and utility industries.
The services we provide are:
- Voice
- Non Voice
- Live Chat Support
- Collection Services
- Automation Solutions
- Quality Assurance
- Work -at-Home Solution
Fusion delivers to these industries:
- Financial Services
- Telecommunications
- Healthcare
- Consumer Packaged Goods
- E-Commerce
- Education
- Utility / Energy
- Travel, Hospitality & Transportation
Fusion is paving the way in the innovation and analytics to permits the optimisation of the BPO industry, develop the robotic process automation, artificial intelligence, machine learning and the chatbot to mention a few.
Fusion is HIPAA Complaint and ISO 27001 furthermore we have received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum.
