I would give zero stars if possible. Not focusing on clients' needs, rather continuously focusing on irrelevant aspects instead. Poor communicator, not introducing herself and talking monotonically like a sleeping pill. Not trying to build trust. Lack of understanding individuals' situations by showing that she seems to have difficulty to relate to clients when clients tell her things that happened to clients which she did not expect to have happened to clients. Seems easily overwhelmed with to her new and unexpected life situations of clients, and instead of working on it, she rather goes back to focusing on irrelevant aspect. She partially seems to be not with it like seeming to look vacant. Her indifferent and rude attitude makes clients feeling uncomfortable and not wanting to tell her any sensitive information. In summary, charging money for not really doing anything or at least trying to help the clients as good as she can. If you really struggle with mental health, I definitively would recommend not going there.
