Company description
"Expert Apple & PC Computer Repairs in Southampton
Hero Tech Support are different to other computer repair companies. We provide a COST-FREE pick up, FREE OF CHARGE diagnosis and FREE drop off at your home. This makes having your computer repaired as convenient as possible. Hero Tech Support repair and service all makes and models of PC and laptop computers in Southampton. Busted laptop screen? Charging or overheating problem? Not a problem for us!
Our computer repair services in Southampton:
Water damage: Even when you take every safety measure to prevent liquid damages with your computer, accidents happen. Your pet might knock over a cup of coffee or some friends might have had one too many. We know it is unbelievably frustrating, but do not lose hope! At times with a bit of cleaning magic your computer can come back to life. Our knowledgeable technicians understand what to pay attention for and will do their best to undo the damage. If all else fails we can help get your precious data then we can change the damaged parts or give you advice on a new machine.
SSD upgrades/ slow computer fixes: Computers can slow down. You can install loads of software to help, but a lot of the time it will keep happening. We can assist with a more long-lasting solution. Sometimes erasing the entire computer can help (don't worry we'll help ensure you keep all your stuff!). But a lot of the time installing a fancy new Solid State Drive will breathe fresh life in to your computer and you'll be left thinking why you ever wished a new one. We have carried out this upgrade for many clients and every single one has been blown away by the improvement. Not to mention they are also getting more affordable everyday.
Antivirus removal and alternatives: Security goes on many people minds at the moment. With cons and phishing attempts at an all time high we know peoples worry, but we can help put your mind at ease. We can advise you on your current security, or create an entirely new setup based on your needs. Not only that but also we can help remove anything harmful that might have made its way in to your computer already. No-one should feel concerned when using their computer, let us take that weight off your shoulders.
Data recovery: Your data is precious. We have all lost data before. Something may have quit working on your PC that makes you think the data is gone, or something was accidentally erased. In most cases we can assist get your stuff back. We use special software that will dig around and find almost anything that has been lost. Then if we can't get what you need to have back, or your device is literally damaged, we are partnered with OnTrack Data recovery specialists that can go that step even further.
Data transfer: As much as we like assisting to keep your older devices running, sometimes you need to buy a new piece of kit. Although there are more solutions out there than ever before that make moving from one unit to another super easy, it doesn't always work the way you anticipate. We can help get anything moved over and get your new device set up in the way you are used too. We will also aid remove the cobwebs and suggest on your current setup.
Virus/ malware: Even the most switched on users computers can become afflicted. Finding out the difference between reliable and scam software could be tricky, but with a little assistance you can be confident while browsing online. Our team can help scan for just about anything naughty that might have made its way on your computer while assisting to protect from near future security risks. We also provide sessions for kids to help them be more cautious while browsing the web.
Vintage Apple: Apple computers have a credibility for lasting a very long time. But what if something goes wrong when it's a little old? For right or wrong, Apple do not service computers that are over 5-6 years in age. The phrase they provide after this amount of time is 'Vintage'. Well we don't think they are vintage at this age, as a matter of fact we have assisted with Macs that are more than ten years old! We have access to a wealth of older parts and have fixed hundreds of Macs that Apple would have turned down. We will only give you straightforward advice and if buying a brand-new computer is the best thing, we will tell you. But if you can maintain your Mac going for years to come, why wouldn't you?
Backups: Even though you are very cautious with your computer, things can happen. One of the most important thing on your computer is your files. Let us help you ensure that you will never lose anything again. Whether that's to a hard drive plugged in to your computer or to a cloud service, or both! Don't let data loss be the reason you start backing up, get ahead of the game and get set up right.
Contact us for professional Computer repairs in Southampton and across Hampshire: If you wish to contact us in regards to fixing your computer, please call or complete our website contact form. Hero Tech Support respond to non-urgent messages within 24 hours. If you require urgent Apple Mac and PC support please contact the first instance to speak to an expert."
