Company description
Hospitality Benchmark Solutions:
Hospitality consultancy with proven methodology to take your business from good to great!
You may be looking for support in a new venture or simply an optimisation of profit investment. Whether your hospitality business is a restaurant, bar, hotel, pub … or all of the above, generally our client goals fall into one or all of the below;
Improve Financial Performance
Enhance Operations
Instil Process Management
Support & Develop the amazing talent we work alongside every day.
HBS will embed bespoke solutions ensuring each business we work with is optimised and set to thrive! We use our unique approach based on over 25 years of experience to create a blueprint for the year ahead. Your personalised road map will allow you to navigate with confidence, in turn freeing up time for you and your team to focus the attention where it is most required.
Owners & operators have their vision, but the demand of day-to-day operations leaves little time to delve into the detail. This is by far the biggest blocker to any high performing business, and this is where we can really help you!’ If you’re looking at your business thinking it could perform better, perhaps want a solid foundation to a new venture or maybe just some friendly advice, it could be something as simple as ‘how to improve your restaurant profit margin’, - reach out to us today.
H-B-S is built on win win! We won't start something if it’s just going to live on a shelf and we won’t waste either of our time. We have no interest in telling our clients what they already know and you know your business better than anybody. As your hospitality consultant we can delve into the minutia of any challenges you have already identified but don’t have the time or perhaps resources to resolve, coupled with our own business performance metrics. Giving your business a ‘Health Check’ to allow us to identify any missed opportunities for saving money and sales growth. A sample of our business improvement metrics is listed below, but this is in no way an exhaustive list;
Financial & Savings
P & L Benchmarking, Prime Cost Evaluation, Margin Deep Dive, Purchasing Review, Labour Hours & Footfall, Stock Management
The Team
Employee Engagement, Training Matrix, Service Journey, Succession Planning
Strategic Development, Reward & Recognition, Role Responsibilities
Operations
Lean Management, Process Implementation, Revenue Opportunities, Heightened Hospitality
Guest Experience, Workforce Management
Marketing
Online Presence, Brand Effectiveness, Booking Management, Reservation Productivity
Feedback Mechanisms, Marketing Plan
Launched in 2022 Hospitality Benchmark Solutions was founded by Ewan Thompson. ‘25 years in the hospitality sector. Nothing in my work life has made me happier than turning around an underperforming operation or successfully supporting the opening of a new one. So, I got thinking...If I make that into a business, I win and so will any client. After years of new site openings, troubleshooting and Business Improvement management, here we now are with Hospitality Benchmark Solutions.’
More details
- On Line Meetings Available
- Yes
- Will travel to client location
- YES
