Hi,
Did you get legal? I visited today and experienced very similar things to your son and friends ..... 1 person in our group fell over and needed medical assistance but was told he had 11 other friends that could take him to the hospital .. he didn't even know where the nearest hospital was!!! He has broken his leg in 4 places..... Not too sure what to do but feel they should have risk assessments and emergency procedures for these things but I did not witness anything of the sort today!