left my computer in with them to have my dvd rom replaced.. after many weeks and numerous of phone calls i eventually got my computer back in a worse state than when i gave it to them minus all my data.. i gave them a week to come up with a solution and they totally ignored me.. i was forced to take them to the small claims court and after two judgementsin my favour, and two appeals by them i eventually won my case and they were refused leave to appeal for the third time.. now i have had to take an enforcement order out against these as they have failed to pay my county court judgement against them.. think twice before you have any dealings with these wakal computers also listed elsewhere as phones etc. they have recently changed their name to phones etc., and wakal computers .com in order not to pay up on a court judgement against them. bailliffs are still pursuing them