Our washing machine broke when my brother decided to wash in it all his football boots. Luckily we have two as my mother is a cleaning maniac. The only thing that had to be done was throw the broken one away and install the other in its place. These guys came to collect it as it is impressively heavy for a modern washing machine. The experts managed to lift it without problems and didn't hesitate. They were kind and nice with us. Great service on great prices.