I had bought several handcrafted rugs from overseas and over time they had become filthy! I decided to have them cleaned as I loved the patterns and textiles. I had heard good reviews about Enfield Cleaners so called and asked for an appointment to go over how they would deal with them. The customer service was great and explained that care would be taken when cleaning and the cleaners would know how to treat the delicate woven materials. They actually did a wonderful job and the rugs looked wonderful after they had finished!