Everything in my to-do list was done, my kitchen and living room were very clean. My bathroom was in a flawless condition as well. My sponges were missing after the last visit, which I found strange. I asked the cleaner about it and she apologised and explained that they were dirty so she threw them away and forgot to tell me. The next time she came by, she brought me new ones. Very happy with the overall work and the customer support. I definitely recommend them.